The UK Competition Authority unconditionally clears the merger between a Big Tech company and a provider of CRM software (Meta / Kustomer)

Anticipated acquisition by Facebook, Inc. of Kustomer, Inc.* Summary of the CMA’s decision on relevant merger situation and substantial lessening of competition SUMMARY 1. The Competition and Markets Authority (CMA) has found that the anticipated acquisition by Facebook, Inc. (Facebook) of Kustomer, Inc. (Kustomer) does not give rise to a realistic prospect of a substantial lessening of competition (SLC) in any market in the UK. Facebook and Kustomer are together referred to as the Parties, and for statements referring to the future, as the Merged Entity. 2. Facebook agreed to acquire Kustomer on [x] (the Merger) for a purchase price of $[x] million, an amount that represents a very substantial multiple of Kustomer’s 2020 global revenues of £[x] million. 3. Facebook is a global

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