"Four decisions bind DaimlerChrysler, Fiat, Toyota and General Motors to commitments to give independent repairers proper access to repair information"*I. Introduction: Importance of these decisions for consumers It is commonly recognised that there is a widespread problem in the motor vehicle sector stemming from car manufacturers’ failure to provide brand-specific repair information to independent repairers. Today’s cars are becoming increasingly complex, and even basic repairs can only be carried out properly if the repairer has access to the latest brand-specific technical information. Independent repairers are the only operators able to exert competitive pressure on the carmakers’ own authorised repair networks, and they are therefore very important from the point of view of
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The EU Commission renders legally binding commitments on four car manufacturers to give independent repairers proper access to repair information (Daimler / Chrysler / Fiat / Toyota / General Motors)
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