The Canadian Competition Authority concludes its investigation of an online travel agency and fines the company and two directors $5.8 million in total for drip pricing (FlightHub)

INTRODUCTION Canada’s Competition Bureau (‘Bureau’), which assists the Commissioner of Competition (‘Commissioner’) in the administration and enforcement of the Competition Act (‘Act’) [1], announced on 24 February 2021 [2] that the Commissioner had clipped the wings of Montreal-based FlightHub Group Inc. (‘FlightHub’) [3]. Flighthub, which operates FlightHub.com and JustFly.com, had a $5.8 million administrative monetary penalty levied against it and two directors [4] for drip pricing [5]. The Commissioner determined that Flighthub mislead consumers about prices and services, making millions of dollars in revenue from hidden fees and posting false online reviews [6]. As well as a $5 million sanction against FlightHub, both directors agreed to penalties of $400,000 each after the ‘online

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  • Commonwealth Secretariat (London)

Citation

Gavin Murphy, The Canadian Competition Authority concludes its investigation of an online travel agency and fines the company and two directors $5.8 million in total for drip pricing (FlightHub), 24 février 2021, e-Competitions February 2021, Art. N° 99881

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