Following an in-depth market investigation into the funeral services sector, the Competition and Markets Authority ("CMA") published its final report in December 2020. The report identifies a number of competition issues and confirms a package of "sunlight remedies", including obligations on funeral directors and crematoria operators to disclose prices to customers, and a prohibition on solicitation. WHAT YOU NEED TO KNOW - KEY TAKEAWAYS A market investigation is an in-depth investigation led by a group drawn from the CMA’s panel, undertaken independently of the CMA Board. If the investigation finds there are features of a market that have an adverse effect on competition, the CMA has the power to impose remedies and make recommendations to other bodies. As a result of the CMA's
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The UK Competition Authority publishes its final report on funerals and crematoria market’s investigation
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