Case 3 illustrates the practices of an intermediation platform referencing professionals; The case was studied in the scope of UE, German, French, American, Chinese and Japanese laws. An economist has also shared his point of view.
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1. The Moov' is an intermediation platform with a network of sports coaches who travel to the users' homes. The coaches propose different offers in terms of duration, price or sport practiced. For each transaction, the platform receives a 12% commission which it charges to the coach. The consumer pays the coach directly for the service provided.
2. The Moov' selects the coaches by giving them training tests. Le Moov' guarantees to the users of the platform the presence of a coach at their home during the reserved time slot: if the "reserved" person is absent, Le Moov' undertakes to send a replacement coach who will provide a service similar to that offered