The New Zealand Competition Authority warns mobile operators that they should improve consumer choice through easier comparisons (Spark / Vodafone / 2degrees)

Mobile operators should improve consumer choice through easier comparisons* The Commerce Commission has told New Zealand’s three mobile network operators that they should provide more meaningful comparison information and guard against overspending by mobile phone consumers. Mobile operators should improve consumer choice through easier comparisons The Commission today published the open letter it sent to Spark, Vodafone and 2degrees outlining its review of nearly 80,000 consumer mobile bills, which followed on from its 2019 study into the state of competition in the mobile market. The mobile bill review found 64% of consumers did not change plans during

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New Zealand Competition Authority, The New Zealand Competition Authority warns mobile operators that they should improve consumer choice through easier comparisons (Spark / Vodafone / 2degrees), 17 September 2020, e-Competitions Privacy and antitrust, Art. N° 96818

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