The German Competition Authority examines whether the acquisition of a CRM platform by a social media platform is subject to notification (Facebook / Kustomer)

Bundeskartellamt examines whether Facebook / Kustomer merger is subject to notification* The Bundeskartellamt has initiated a proceeding against Facebook to examine whether its planned acquisition of the start-up Kustomer falls under the scope of German merger control. Kustomer is based in New York, USA and provides a cloud-based customer management platform for business customers. Andreas Mundt, President of the

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German Competition Authority, The German Competition Authority examines whether the acquisition of a CRM platform by a social media platform is subject to notification (Facebook / Kustomer), 23 July 2021, e-Competitions Mergers & Acquisitions in online platforms, Art. N° 101745

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