1. Introduction 1. The focus of the roundtable on effective consumer facing remedies is on how competition authorities and regulators can intervene in markets to make the demand-side work well, delivering benefits for consumers. It builds on work carried out by Competition and Markets Authority and UK regulators over the last year [1] as well as reflecting submissions from OECD delegates. 1.1. The importance of the demand side 2. Market outcomes are determined by the interaction of demand and supply conditions. Both the demand- and supply-sides of any market need to work effectively for its customers to benefit from low prices, good quality, high levels of innovation and responsive customer service. 3. Where the supply side of a market is characterised by numerous suppliers and
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The OECD holds a roundtable on designing and testing effective consumer-facing remedies
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