CCA carries out a market study into online food delivery in Croatia* In November 2021 the Croatian Competition Agency (CCA) launched a market investigation into the provision of food delivery services via digital platforms in the Republic of Croatia with the aim of determining all the relevant facts relating to the pricing method for the provision of online food delivery services, inspecting the mutual relations between digital platforms and their most important partners – restaurants and catering establishments, and the mutual relations between the digital platforms and the food delivery workers (mandataries). The emphasis of the research was additionally focused on the general terms and conditions used by individual digital platforms that actively provide food delivery services in
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