The Australian Federal Court fines an event ticket reseller for misleading representations (Viagogo)

On 2 October 2020, the Federal Court of Australia ordered viagogo AG ("viagogo"), a Swiss-based company, to pay a pecuniary penalty of AUD 7 million for making false or misleading representations when reselling event tickets, in contravention of the Australian Consumer Law ("ACL"). The Court found that viagogo made a number of misrepresentations in contravention of the ACL: viagogo marketing itself as an "official" seller when it was in fact a platform for second-hand sales; viagogo representing that tickets were selling fast or that quantities were limited, without adequately disclosing that this referred only to quantities available on its website, not to the event itself; and viagogo

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  • Ashurst (Sydney)

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Ross Zaurrini, The Australian Federal Court fines an event ticket reseller for misleading representations (Viagogo), 2 October 2020, e-Competitions November 2020 - II, Art. N° 97552

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