The Australian Federal Court fines a price comparison website for making false or misleading representations when comparing and selling electricity plans (iSelect)

On 8 October 2020, the Federal Court of Australia ordered iSelect Limited ("iSelect") to pay a pecuniary penalty of AUD 8.5 million for making false or misleading representations ‎on its website when comparing and selling electricity plans, in contravention of the Australian Consumer Law ("ACL"). iSelect represented that it would compare all electricity plans offered by its commercial partners and recommend the most suitable or competitive plan to consumers, when this was not the case. iSelect also made false or misleading price representations on its website where, due to coding errors, prices were misquoted to almost 5,000 customers between March

Access to this article is restricted to subscribers

Already Subscribed? Sign-in

Access to this article is restricted to subscribers.

Read one article for free

Sign-up to read this article for free and discover our services.

 

PDF Version

Author

  • Ashurst (Sydney)

Quotation

Ross Zaurrini, The Australian Federal Court fines a price comparison website for making false or misleading representations when comparing and selling electricity plans (iSelect), 8 October 2020, e-Competitions November 2020 - II, Art. N° 97551

Visites 13

All issues

  • Latest News issue 
  • All News issues
  • Latest Special issue 
  • All Special issues