The UK Energy Regulator announces that an electricity producer makes payments of £200,000 to two consumer organisations following investigation (EDF Energy/Money Advice Trust - Citizens Advice)

EDF Energy has made payments of £200,000 to the Money Advice Trust and to a Citizens Advice led scheme after a finding by the energy regulator, Ofgem, that the company had breached new regulations setting standards for handling customer complaints. Background The regulator brought in new rules in a bid to improve customer service

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  • Jacobs (Glasgow)

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Yasmin Arshed, The UK Energy Regulator announces that an electricity producer makes payments of £200,000 to two consumer organisations following investigation (EDF Energy/Money Advice Trust - Citizens Advice), 1 June 2010, e-Competitions June 2010, Art. N° 31651

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