The EU Commission clears the merger between a Big Tech company and a provider of customer service and support CRM software, subject to conditions (Meta / Kustomer)

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EU Commission, Meta / Kustomer, Press release, 27 January 2022

Mergers: Commission clears acquisition of Kustomer by Meta (formerly Facebook), subject to conditions* The European Commission has today approved under the EU Merger Regulation the proposed acquisition of Kustomer by Meta (formerly Facebook). The approval is conditional on full compliance with commitments offered by Meta. Executive Vice-President Margrethe Vestager, responsible for competition policy, said: “We must carefully review transactions that could further strengthen large players that increasingly dominate the digital economy, irrespective of the target company's size. Our decision today will ensure that innovative rivals and new entrants in the customer relationship management software market can effectively compete. The commitments offered by Meta ensure that its rivals

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  • European Commission - DG COMP (Brussels)
    Belgium 1262 contributions 2605858 visits

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European Commission, The EU Commission clears the merger between a Big Tech company and a provider of customer service and support CRM software, subject to conditions (Meta / Kustomer), 27 January 2022, e-Competitions January 2022, Art. N° 105062

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