The Spanish Competition Authority closes an investigation into an insurance company following commitments to address anticompetitive practices (DKV)

The CNMC closes the disciplinary proceedings against the insurance company DKV through a commitment decision.* During the pandemic, DKV unilaterally cancelled the “DKV Renta” temporary disability policies of certain self-employed insured persons and encouraged them to take out other services. The company informed this group of insured persons that the regulations required the removal of the disability guarantee from their policy. The CNMC initiated disciplinary proceedings after receiving a complaint through the consultation mailbox that it had set up during the COVID-19 pandemic. DKV has undertaken to compensate the affected customers. Moreover, the company shall inform them in a clear and transparent way of the alternatives for doing so. Madrid, 10 February 2023.- The CNMC has