The UK Gas and Electricity Markets Authority, following an Ofgem investigation, inflicts a fine to gas and electricity suppliers for breach of their licences concerning mis-selling (Npower)

Background Following media reports (in the Sunday Times) and a referral by energywatch of a number of complaints regarding mis-selling by the Npower Group (Npower Limited - electrical supply; Npower Gas Limited - gas supply; Npower Northern Limited - electricity and gas supply; Npower Yorkshire Limited - electricity and gas supplier; referred to collectively hereafter as “Npower”), Ofgem initiated an investigation into compliance by those companies compliance with the relevant licence obligations, which are contained in condition 25 of their gas and electricity supplier licences (“SLC25”). The investigation focused on alleged breaches of SLC25 between 1 November 2007 and 30 April 2008. On 23 April 2008, Ofgem informed Npower that it was commencing a formal investigation into the alleged

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  • Jacobs (Glasgow)

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Yasmin Arshed, The UK Gas and Electricity Markets Authority, following an Ofgem investigation, inflicts a fine to gas and electricity suppliers for breach of their licences concerning mis-selling (Npower), 22 December 2008, e-Competitions December 2008, Art. N° 25707

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