Colette BOWE, OFCOM: Business governance process for OFCOM

- The UK communications industry was liberalised 25 years ago this year when BT was privatised and Oftel was created. Looking even further forward, would you like to venture a view as to how the industry would look 25 years from now, and whether we will still need regulation?

- How do you see your role in Ofcom?

- You have held and continue to hold a range of very high profile positions including serving on the boards of Morgan Stanley, Electra Private Equity, London and Continental Railways and chairing the Council at Queen Mary College, University of London. And before you were Chairman of Ofcom you chaired its Consumer Panel. How will these roles help you in your position as chairman at Ofcom?

- You first joined Ofcom in 2003, as chair of its consumer panel. How has Ofcom changed over the last 6 years from your perspective?

- What issues facing the industry have a high priority for you, and what challenges do you think Ofcom will face? Will you be implementing the proposals in the Digital Britain report?

- Do you think industry regulators were prepared for the financial crisis? Are there lessons to be learned for industry regulators such as Ofcom?

- Protecting the consumer’s interests is one of Ofcom’s key goals. Are there any consumer issues at the top of your agenda?

- How do you see the future of media plurality in the context of financial pressures and the digital world? In particular, should we be concerned that local news is coming under pressure?

- The industry continues to debate what role the BBC should play, and what effect it has on competition. Under your leadership, what role do you envisage for Ofcom in this debate?

- The communications sector is very international if not global. Should there be more co-operation with European and international communications regulators when it comes to developing policy or identifying best practice?

- Do you feel it is important for the European Regulators Group to have a greater profile within the regulatory community in Europe? How does Ofcom see its role within the European Regulators Group?

- The revised European regulatory package could be adopted by the Commission in November this year. What effect do you think it will have on consumers and the industry?

- Many regulators are considering whether and how to ensure that internet service providers allow third parties to provide new and innovative products. Where does Ofcom stand on the “net neutrality” debate?

- In 2006, Ofcom announced that it was going to introduce spectrum trading and liberalisation across the wireless industry, but the impact appears to have been limited. Where does Ofcom stand on this issue?

- Does it matter to you that Ofcom seems to find itself in litigation more than other regulators? Do you think the system is working properly?

- What are the challenges facing the industry and regulators over the next five years e.g. the financial crises, consolidation, technical changes, regulating content on the web?

Interview conducted by Rachel Brandenburger, Hogan Lovells, New York.

December 2008 OFCOM Chairman Currently Board Member of Morgan Stanley Bank International, Electra Private Equity and London and Continental Railways 2004 - 2009 Chairman of Council at Queen Mary College, London University 1998 - 2001 Executive chairman of Save and Prosper Group, and Fleming Funds Management, subsequently part of JP MorganChase 1994 - 1997 Chief executive of the Personal Investment Authority 1989-1993 Director of retail regulation at the Securities and Investments Board (forerunner of the Financial Services Authority) 1987 - 1989 Director of Public Affairs at the Independent Broadcasting Authority 1975-1987 Various posts at the UK Government's Department of Trade and Industry 1977 PhD in Economics, Queen Mary College, University of London INTERVIEW How do you

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Colette Bowe, Rachel Brandenburger, Colette BOWE, OFCOM: Business governance process for OFCOM, December 2009, Concurrences Review N° 4-2009, Art. N° 29198,

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