The UK OFGEM fines an electricity distributor £ 2 M for poor customer service on network connections (EDF Energy)

Energy regulator Ofgem is to fine EDF Energy Networks £2 million for failing to meet statutory timescales for providing offers to customers requesting a connection to its electricity networks. The enforcement action is the latest demonstration of Ofgem's readiness to use its powers to penalise companies who act against customer interests. Background EDF distributes electricity to almost eight million customers in London and the East of England. In July 2009, Ofgem the British energy regulator

Access to this article is restricted to subscribers

Already Subscribed? Sign-in

Access to this article is restricted to subscribers.

Read one article for free

Sign-up to read this article for free and discover our services.

 

PDF Version

Author

  • Jacobs (Glasgow)

Quotation

Yasmin Arshed, The UK OFGEM fines an electricity distributor £ 2 M for poor customer service on network connections (EDF Energy), 24 July 2009, e-Competitions Bulletin Energy & Access to facilities, Art. N° 28305

Visites 1366

All issues

  • Latest News issue 
  • All News issues
  • Latest Special issue 
  • All Special issues